Returns & Refund Guarantee

Returns & Refund is a guarantee provided for every product being sold on If you are not satisfied with the item you obtained, just contact us and ship the item to the address as advised within time frame, you will then be able to get a full refund.

• Time Frame

Pls contact us and an application for return to ship it back within 7 days after receiving the item.


• Scope of Guarantee

All products on have the Returns & Refund guarantee. Any product bought through the site is protected if the items you are not satisfied with, before order completion. Please note that hair must be kept in its original status and does not affect second time sale.


• The following situations are not included:

1. The item has already been used or cut, cannot be sold as a new item anymore.

2. It has expired the time frame and the transaction has been closed. 


• Return Shipping Fee

Pls follow our instructions and return the item to the address advised with proper express service. Freight should be prepaid before sending out.